Hornell YMCA

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Hornell YMCA Survey

  1. What Is Your Age?
    1. Under 20
    2. 21-30
    3. 31-40
    4. 41-50
    5. 51-60
    6. Over 60
  2. What Is Your Gender? (circle one)
    1. Male
    2. Female
  3. How many miles do you typically travel to get to the YMCA?
    1. less than 1
    2. 6-10 miles
    3. 1-2 miles
    4. 11-20 miles
    5. 3-5 miles
    6. more than 20
  4. Are you a member? (circle one)
    1. Yes
    2. No
  5. What may cause you to consider a membership?

     

     

  6. What are your main reasons for attending the YMCA? (circle all that apply)
    1. Exercise
    2. Fitness Programs
    3. Health Related Issues
    4. Aquatics Programs
    5. Childcare Programs
    6. Aerobic Programs
    7. Social Contact
    8. Other - Please explain
  7. What day(s) do you visit the YMCA? (circle all the apply)
    1. Sunday
    2. Monday
    3. Tuesday
    4. Wednesday
    5. Thursday
    6. Friday
    7. Saturday
    8. Varies from week to week
  8. Are you familiar with the following fitness programs?
    Familiar Currently Use Not Familiar
    Buff brides/Great grooms [  ] [  ] [  ]
    Cardiac Rehab [  ] [  ] [  ]
    Get Fit, Stay Fit [  ] [  ] [  ]
    Kickboxing [  ] [  ] [  ]
    Line Dancing [  ] [  ] [  ]
    Lunch Crunch [  ] [  ] [  ]
    Personal training [  ] [  ] [  ]
    Pilates [  ] [  ] [  ]
    Rock-N-Roll [  ] [  ] [  ]
    Silver Sneakers [  ] [  ] [  ]
    Step Aerobics [  ] [  ] [  ]
  9. What other programs/classes would you like to see offered?

     

     

  10. How would you rate the Hornell YMCA on each of the following?
    Excellent Good Fair Poor Don't Know Not Applicable

    Staff Members
    Friendliness [  ] [  ] [  ] [  ] [  ] [  ]
    Competence/Knowledge [  ] [  ] [  ] [  ] [  ] [  ]
    Availability of Staff to help you [  ] [  ] [  ] [  ] [  ] [  ]
    Greeting upon entering the YMCA [  ] [  ] [  ] [  ] [  ] [  ]
    Program or class registration [  ] [  ] [  ] [  ] [  ] [  ]

    Facilities
    Lobby Cleanliness [  ] [  ] [  ] [  ] [  ] [  ]
    Locker Room [  ] [  ] [  ] [  ] [  ] [  ]
    Security and Safety [  ] [  ] [  ] [  ] [  ] [  ]
    Adequate parking [  ] [  ] [  ] [  ] [  ] [  ]
    Adequate lockers [  ] [  ] [  ] [  ] [  ] [  ]
    Availability of pool [  ] [  ] [  ] [  ] [  ] [  ]

    Equipment
    Availability of fitness center and free weight room [  ] [  ] [  ] [  ] [  ] [  ]
    Maintenance of this equipment [  ] [  ] [  ] [  ] [  ] [  ]
    Availability of the right type of equipment [  ] [  ] [  ] [  ] [  ] [  ]
    Enough equipment to service all members [  ] [  ] [  ] [  ] [  ] [  ]

    General
    Convenience of facility hours [  ] [  ] [  ] [  ] [  ] [  ]
    Value for the money [  ] [  ] [  ] [  ] [  ] [  ]
    Quality of land aerobics classes [  ] [  ] [  ] [  ] [  ] [  ]
    Quality of aqua aerobics classes [  ] [  ] [  ] [  ] [  ] [  ]
    Quality of fitness programs [  ] [  ] [  ] [  ] [  ] [  ]
  11. Please rate your satisfaction with each of the following:
    Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Important Don't Know

    YMCA Values
    You feel welcome at our Y [  ] [  ] [  ] [  ] [  ] [  ]
    The Y is children oriented [  ] [  ] [  ] [  ] [  ] [  ]
    The Y is helping to build a stronger community [  ] [  ] [  ] [  ] [  ] [  ]
    The Y serves people unable to pay full fee [  ] [  ] [  ] [  ] [  ] [  ]
    Treated with respect at the Y [  ] [  ] [  ] [  ] [  ] [  ]
  12. What additional comments do you have that would help the YMCA staff make your YMCA experience better?

     

     

Thank you for your participation in our survey.

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